Service Centers

Service Center

Mondaine Service Center

Hunnenweg 4
Postfach - P.O. Box
4503 Solothurn (SO)
Switzerland

Phone: +41 58 666 86 68
Fax: +41 58 666 85 68
Email

Official Distributor

Mondaine Watch Ltd

Etzelstrasse 27
8808 Pfäffikon SZ (SZ)
Switzerland

Phone: +41 58 666 88 33
Fax: +41 58 666 87 88
Email

Warranty

All Mondaine Official Swiss Railways Watches models of Mondaine Watch Ltd, Pfäffikon SZ (Switzerland), can be regulated and repaired at any of the MISO authorized service partners appearing in this register. The watch will be serviced according to the provisions of the warranty when a valid warranty certificate is presented with the watch. The register is the latest available and wil be updated at regular intervals. Only service centers displayed here are valid.

Important Shipping Tips:

  1. Address it to "The Service Center".
  2. Do not enclose the original gift box, but do package the watch carefully to prevent damage in transit. (e.g. wrap in bubble paper).
  3. Ensure that the package is adequately insured and if possible obtain a tracking number. We are not responsible or liable for any damaged items or lost parcels while in transit to one of our facilities.
  4. Whenever shipping your watch across any international border, you must indicate "returning product to manufacturer for repair & return only. Value for customs purposes only. No commercial value." You are responsible for all duties, taxes, freight or other fees associated with shipping your watch to our Service Centres. Failure to do so may result in refusal of the package.